Frequently Asked Questions

Yes. Under the FTC Funeral Rule, funeral homes in the U.S. must accept a casket you purchase elsewhere, and they cannot charge you a handling fee for doing so. They also cannot require you to be present when it is delivered.

Standard caskets fit most people up to 6'0" and 300 lb. Oversized models fit up to 6'4" and 350 lb, and Extra Wide models up to 500 lb. Each product page lists exterior and interior dimensions for every size. Our Find the Right Fit tool on the homepage suggests a size from height, weight and build, and we are happy to confirm by phone.

Most orders arrive within 3–7 business days to most U.S. locations. Delivery dates are estimates; after your order is processed the carrier confirms the delivery date with the funeral home or recipient.

Standard delivery is a flat $149 per order to most locations in the continental United States.

Yes. Choose Funeral Home Delivery at checkout and provide the funeral home name and address. We coordinate the delivery directly with them.

Reinforced containers are commonly used for direct cremation, and many green burial grounds accept them. Requirements vary by cemetery and crematory, so confirm with the destination before ordering.

Inspect the casket on delivery and note any damage with the carrier. Contact us right away with photos and we will arrange a repair, replacement or refund. See our Returns & Damages page for details.